November 14 Meeting: Conflict Resolution Strategies

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Description

This program explores the topics of Self-Awareness, Situational Awareness, and Listening to help attendees understand how best to use their communication skills. By introducing and refreshing simple techniques, we will look at how our behavior may be instrumental in setting the tone for interactions with other people and how we can use what we know about ourselves to effect better communication and resolution when conflict occurs. This awareness and precise listening techniques will empower our audience members to get the conversations and outcomes they want. Using digital polling, along with our simple slide deck and examples, we will offer an interactive program that is informative and interactive.
            
Maryland Council for Dispute Resolution
10319 Westlake Drive, Suite 247
 Bethesda, Maryland   20817

 Professionals in Conflict Resolution
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     MCDR is the oldest membership-based organization in Maryland dedicated to promoting the use of mediation and supporting

the mediation profession.  We have a proud history of successfully advocating for allowing multiple professions to practice mediation,

halting attempts to restrict the practice some fifteen years ago.  MCDR is the first organization to establish performance based criteria

now in use as a national model, part of an ongoing dialogue on quality assurance and mediator credentials.

Terms of Use

     © Maryland Council for Dispute Resolution, 2019. Unauthorized use and/or duplication of this material without express and written permission from the Maryland Council for Dispute Resolution is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Maryland council for Dispute Resolution with appropriate and specific direction to the original content.





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